Team Lead - Family Support Service

Salary: Up to £51,350 per annum

Hours: Full time, 37 hours per week

Are you passionate about making a difference to the lives of children and families in Solihull? Do you thrive in a collaborative environment where partnership working is key? If so, we want to hear from you!

We are seeking a dynamic and motivated Team Lead to join our Family Support Service within the Early Help Service.  

About the Role

In this pivotal role, you will be responsible for managing and co-ordinating the provision of service and will provide professional supervision and coordination of caseloads and will also have responsibility for safeguarding.

You will also be working with a team of professionals, working with a range of partners, to deliver timely and effective support to families. 

You will play a key role in: 

• Driving quality and consistency in Early Help assessments and plans.

• Championing a whole-family approach to improve outcomes for children and young people.

• Coordinating and strengthening multi-agency responses to family needs. 

• Supporting partners to embed Early Help principles and practices. 

  
  

About You

To be considered for this post, you will need to demonstrate:

• A Professional Qualification relevant to Children, Young People and Families, or the ability to demonstrate through extended experience, an equivalent level of experience and knowledge.

• Significant experience of working with children, families and their carers and experience of providing effective professional supervision.

• Experience of supporting the professional development of colleagues and other professionals through coaching, mentoring, training, quality assurance and/or peer/group/student supervision.

• An understanding of the importance of partnership working and the ability to build strong, productive relationships. 

• The ability to use data and research effectively to inform decisions and drive continual improvement.

  
  

This is also an essential car user post as the demands of the job make it operationally essential and there is a contractual requirement to make a suitable vehicle available to ensure the requirements of the job can be carried out effectively.

Applicants must be able to drive, have a full driving licence and be a car owner/have access to a suitable vehicle, however for disabled applicants, reasonable adjustments will be made where required.

Our Offer to You

In return, we offer the opportunity to work in a motivational and supportive environment where your contribution will be really valued and your personal development actively supported.

We also offer:

• A range of flexible working options including a flex-time scheme

• Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year

• Access to our Employee Assistance Programme – a 24-hour independent, free and confidential advice and support service

• Family and carer friendly policies

• Access to the Local Government Pension Scheme

• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme

  
  

Contact Us

To apply, please click on the link. Your application should be in your own words and reflect your own personal experiences.

If you have a specific question or require further information regarding this post, please contact: 

• Louise Pinnock, Team Manager – Early Help, on lopinnock@solihull.gov.uk, or 

• Adam Treen, Operations Manager – Early Help, on adam.treen@solihull.gov.u

  
  

Closing Date: 10 September 2025

Interviews will be held on 22 and 23 September 2025.

Apply today

Join us on our journey for change as we strive to improve the lives of our local children, young people and families.