Family Support Worker - Family Time Service

Team - Family Time Service 

Hours - 37 Hours per Week 

Salary up to £37,280 per annum (pay award pending)

We currently have a rare and exciting opportunity for a Family Support Worker to join our friendly Family Time Team. 

Due to the nature of this post, this role requires flexible working hours to meet the needs of the service and there will be a requirement to work some evenings till 8:00 pm and some Saturdays.

About the team 

Based at Willow House, Chelmsley Wood, Solihull’s Family Time service is a small multi-agency team working with children and families across the borough. This is an exciting time to join as we continue to invest in the service, creating a team which will work within the communities.  

As part of the Family Time team, you will work within a dedicated team of experienced professionals working across the contact centre and in the community.  

Due to the nature of this service, the posts will require a flexible approach to working hours as the contact centre will operate from 9:30 am to 8:00 pm.

About the Role 

As Family Support worker in the Family Time Service, you will provide high quality support for children, young people and families. You will hold your own caseload, undertaking a range of direct work such as Life story work, a therapeutic process that helps children and young people understand their past, identity, and personal history to build a positive self-image aiding in healing from trauma and fostering security. You will complete a range of evidence-based interventions as well as implementing plans within the Family time centre, family homes and in community venues.

You will supervise scheduled, purposeful Family time whilst promoting safe and meaningful family connections ensuring the child’s best interests remain central.

You will work as part of a multi-agency approach and support the coordination of support for families. 

About You 

To be successful in this role, you will need to demonstrate: 

• Level 3 qualification, e.g. Level 3 Diploma for Children and Young People's Workforce

• Experience of working on a 1-1 basis with children, youngpeopleor their families in a social care, educational or voluntary setting

• Strong interpersonal and communication skills toestablishcollaborative relationships with children and their families, which may be emotionally demanding at times

• Good organisational skills

• Effective team working skills

• Experience of writing reports and knowledge of promoting safeguarding issues

• Experience of undertaking assessments, an understanding of the threshold criteria, skills in delivering direct work and interventions that are evidence based are crucial for this role.

Our Offer to You 

As a Family Support Worker at Solihull, you will benefit from manageable caseloads, an inclusive and supportive team culture and you will receive regular supervision.

In addition, we offer the opportunity to develop your experience and skills within a professional working environment, with access to high quality training to support your professional development.  

We also offer: 

• Flexible working arrangements

• Family and carer friendly policies 

• Access to the local authority pension scheme 

• Employee benefits including staff discounts, subsidised travel passes, and Cycle 2 Work  

• Generous annual leave of 25 days a year plus bank holidays, with the opportunity to buy a further 10 days' leave

• Our Employee Assistance Programme, a 24-hour independent, free, and confidential advice and support service.

• Access to Magic Notes, a tool designed to summarise meeting transcripts and documents into cohesive and insightful reports, supporting your professional development and efficiency.

Contact Us 

To apply, please click on the link. Your application should be in your own words and reflect your own personal experiences.

Previous applicants need not apply. 

For an informal discussion about these vacancies, please contact Billie Scrivens, Team Lead -

Family Time Service, via email billie.scrivens@solihull.gov.uk.

Closing Date: Sunday 24 May 2026 

Interview Date: Tuesday 2 June 2026 

Further Information 

Please note we are not accepting CVs for this opportunity.  

This post will require an enhanced DBS check.  

This is an essential car user post as the demands of the job make it operationally essential and

there is a contractual requirement to make a suitable vehicle available to ensure the requirements of the job can be carried out effectively.  

Applicants must be able to drive, have a driving licence and be a car owner/have access to a suitable vehicle, however for disabled applicants, reasonable adjustments will be made where required.  

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.  

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit. 

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment. 

Apply today